[Aaug] Calling out

[Christopher Fowler]

On Fri, 2007-02-16 at 18:46 -0500, Dustin Wildes wrote:
> Easy way is to generate a .call file and put it in
> the /var/spool/asterisk/outgoing directory.
> http://svn.digium.com/view/asterisk/trunk/sample.call?rev=13815

I've got my solution working.


Here is how I did it.

#1.  I created a context specifically for this system in extensions.conf

[hacker]
exten => _XXXXX,1,Answer()
exten => _XXXXX,n,Wait(1)
exten => _XXXXX,n,EAGI(/opt/SAM/AGI/notify.agi)
exten => _XXXXX,n,Goto(sam,s,1)


#2.  I have a program that creates a call file.  It could look like
     this:

Channel: Zap/1/XXXXXXXX
MaxRetries: 2
RetryTime: 60
WaitTime: 30
Context: hacker
Extension: 00081
Priority: 1


That x number is really the trouble ticket ID.  I used that method to
tell the notify.agi program what the trouble ticket # is.

#3.  I wrote notify.agi in PERL.
     
     He gets the ticket # from the value of extension and casts to
     an int to turn 00081 into 81.
 
     He tells the user to 'Press 1 for an important message'.
 
     He tells user the new ticket #.

     He terminates.

#4   Call is routed to the main IVR application


Maybe there is a better solution to passing the ticket # vs what I
tried.

Now I have the server answering and making calls.